| POSLeader.com |
Technical Support Services
Single Incident Support
Bulk Support
Additional Services
“Hot Swap Program”
Products must be under warranty. POSLeader will send replacement hardware within 24 hours of
notification. This hardware may be used only until warranty hardware is returned or replaced by the
manufacturer. (Deposit for replacement equipment is required)
POSLeader will only charge shipping.
Prices quoted are U.S. Dollars; Prices are subject to change without notice.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Custom Menu Design Service - $80 per hour and only up to 90% of menu
Complete menu design and set up is available with an additional paid service. Cost of this service
varies with the complexity of the menu and the number of items on the menu. Most menus take a
minimum of 3 hours to build, although this is shorted if the product guide is already setup. Contact our
technical support department at (800) 379-8260 for more information and a custom price proposal.
------------------------------------------------------------------------------------------------------------------------------------------------
Point of Success Knowledge Base
The Point of Success Knowledge Base is a searchable database of valuable software information.
Make the Knowledge Base your first stop for support information.
POS Printer Installation Assistance
Technical support under one of our paid support plans includes services to assist in making settings
to Point of Success software to print on a POS printer. For us to provide these services, a printer
must meet these requirements:
Contact us for more information on POSLeader's software!
- For Dinerware, Point of Success, and related products:
Single Incident Support
- Free telephone support for direct questions under 10 min.
Bulk Support
- 12 Month unlimited Telephone / Internet support $249 - Restaurant
Additional Services
- Installation - $80 per hour or 6 hours for $450
- Employee Training - $80 per hour or 6 hours for $450
- Owner Remote Access (For Home Reporting Use) - $150 per year
- Off-site Backup Service (1 time per month) - $120 per year
- On-site Maintenance (Cleaning of computer insides) - $150 Per Visit
“Hot Swap Program”
Products must be under warranty. POSLeader will send replacement hardware within 24 hours of
notification. This hardware may be used only until warranty hardware is returned or replaced by the
manufacturer. (Deposit for replacement equipment is required)
POSLeader will only charge shipping.
Prices quoted are U.S. Dollars; Prices are subject to change without notice.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Custom Menu Design Service - $80 per hour and only up to 90% of menu
Complete menu design and set up is available with an additional paid service. Cost of this service
varies with the complexity of the menu and the number of items on the menu. Most menus take a
minimum of 3 hours to build, although this is shorted if the product guide is already setup. Contact our
technical support department at (800) 379-8260 for more information and a custom price proposal.
------------------------------------------------------------------------------------------------------------------------------------------------
Point of Success Knowledge Base
The Point of Success Knowledge Base is a searchable database of valuable software information.
Make the Knowledge Base your first stop for support information.
- Search the knowledge base for the exact information you need
- Browse the knowledge base if you don't know exactly what you're looking for
- Ask a question to help build the knowledge base
- Available free of charge all day, every day
POS Printer Installation Assistance
Technical support under one of our paid support plans includes services to assist in making settings
to Point of Success software to print on a POS printer. For us to provide these services, a printer
must meet these requirements:
- The printer must be connected to a computer (stand-alone or networked)
- An approved printer driver must be installed for the printer (see the Point of Success
Knowledge Base for details) - If applicable, the printer must be shared with other computers on the network that will use the
printer (including installation of the printer driver and printing of a Windows test page) - A Windows test page must be able to print on the printer without errors
Contact us for more information on POSLeader's software!
800 - 379 - 8260
Home Product Information Low Prices! Software Pricing Hardware Pricing Package Deals POS in a Box Services Clients Seminars Leasing Merchant Services Support Services System Requirements Legal Employment Contact Us and Demo's |
| 800 - 379 - 8260 |