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Restaurant POS Hardware Secrets Revealed
The specialized computer hardware for point of sale systems is not as mysterious as you may think! The
vast majority of point of sale hardware is standardized to work with current computers. Assembling a
complete point of sale computer system is as easy as choosing what you want and plugging it in! Major
POS software suppliers support current hardware, so you can easily switch software without the worry of
hardware compatibility.
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System Requirements and Hardware Recommendations
POSLeaders' software uses common, inexpensive computer hardware and networking components. Any
compatible system may be used if it meets these requirements:
Receipt Printers - (Dinerware, Point of Success and Keystroke)
POSLeaders' software supports any type of POS receipt printer that uses a Windows printer driver. Select
one of the following printers to simplify set up of your system:
Cash Drawers - (Dinerware, Point of Success and Keystroke)
POSLeaders' software works with any make or model of printer-connected cash drawer. Purchase a cash
drawer designed to work with your POS printer. Depending upon the printer selected, one or two cash
drawers may be used for each printer.
Cash drawers connected directly to a computer with serial, parallel or USB ports are not supported.
Box Label Printers - (Point of Success and Keystroke)
Bump Bars - (Point of Success)
The kitchen monitor feature supports the following bump bar hardware:
A complete computer is required to use the kitchen monitor feature. Orders may be bumped from the
kitchen monitor using a keyboard, mouse, touch screen or bump bar.
Pole Displays/Customer Displays - (Dinerware, Point of Success and Keystroke)
Magnetic Stripe Readers (MSR) - (Dinerware, Point of Success and Keystroke)
POSLeader supports magnetic stripe readers for credit card processing and login with an employee card.
The magnetic stripe reader (MSR) must be of the keyboard emulation type. HID (Human Interface Device)
or OPOS type magnetic stripe readers will not work with Point of Success.
Delivery Mapping - (Point of Success)
Point of Success works with the following Microsoft mapping software to produce maps, most efficient
routing and driving directions:
Microsoft Streets & Trips 2005
Microsoft Streets & Trips 2006
Microsoft MapPoint 2004
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A Discussion About Ports
A port is used to connect computers to peripheral (accessory) devices. It is very important to determine
the POS peripherals that will be connected to each computer so you can plan your use of its ports. Here
are the ports that you need to be aware of for your point of sale system:
A parallel port (also called a printer port) is used for connecting a printer to a computer. Parallel ports will
normally have a picture of a printer next to it on the back of the computer. Parallel ports have a design
limitation that requires a cable of no more than 9 to 12 feet. Use a parallel port to connect a printer to a
computer that will sit beside the computer. Parallel printers are not normally appropriate for use as a
remote printer in the kitchen. (not support by Dinerware)
A serial port (also called an RS-232 port) is used for several types of devices. Touch screens commonly
have a serial connector to communicate screen touches to the computer. POS printers are available with
serial connectors. Customer displays (also called pole displays) normally use serial ports. The Point of
Success Caller ID box requires a serial port. Computers commonly come with only one serial port, so plan
your use of serial devices carefully. A serial cable can be up to 150 feet in length when it is constructed
with high-quality cable, making a serial printer appropriate for use as a remote kitchen printer.
A USB port (Universal Serial Bus) can be used for printers, touch screens, and any other type of peripheral
that incorporates a USB connection. The maximum USB cable length is 5 meters (16.5 feet). Cable length
can be extended through the use of a powered USB hub.
An Ethernet port is used to connect a computer or peripheral device to a network. POS printers are also
available with Ethernet ports, making these printer models a good choice for a remote printer.
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Workstation Computer (order entry and cashier)
Manager’s / Server Computer - (Needed for 5 or more workstations)
Contact us for more information on POSLeader's software!
The specialized computer hardware for point of sale systems is not as mysterious as you may think! The
vast majority of point of sale hardware is standardized to work with current computers. Assembling a
complete point of sale computer system is as easy as choosing what you want and plugging it in! Major
POS software suppliers support current hardware, so you can easily switch software without the worry of
hardware compatibility.
----------------------------------------------------------------------------------------------------------------------------------------------
System Requirements and Hardware Recommendations
POSLeaders' software uses common, inexpensive computer hardware and networking components. Any
compatible system may be used if it meets these requirements:
Receipt Printers - (Dinerware, Point of Success and Keystroke)
POSLeaders' software supports any type of POS receipt printer that uses a Windows printer driver. Select
one of the following printers to simplify set up of your system:
- Ithaca POSJet 1000 (Also known as KITCHENjet 1000)
- Ithaca iTherm 280
- Epson TM-T88III Recommended
- Epson TM-U220 Recommended
- Star TSP 100
- Star SP 700
- Star TSP 600
- Citizen IDP3551
Cash Drawers - (Dinerware, Point of Success and Keystroke)
POSLeaders' software works with any make or model of printer-connected cash drawer. Purchase a cash
drawer designed to work with your POS printer. Depending upon the printer selected, one or two cash
drawers may be used for each printer.
Cash drawers connected directly to a computer with serial, parallel or USB ports are not supported.
Box Label Printers - (Point of Success and Keystroke)
- Star TSP-800 (Direct thermal, this printer may be promoted as a receipt printer. It works very well
with the 1" high by 4" wide labels, Star part number 37995120, designed for the printer.) - Zebra LP-2844 (Direct thermal, 1" high by 4" wide label stock)
- Zebra TLP-2844 (Thermal transfer, 1" high by 4" wide label stock)
Bump Bars - (Point of Success)
The kitchen monitor feature supports the following bump bar hardware:
- Logic Controls KB1700 (IBM bump bar compatible legend sheet)
A complete computer is required to use the kitchen monitor feature. Orders may be bumped from the
kitchen monitor using a keyboard, mouse, touch screen or bump bar.
Pole Displays/Customer Displays - (Dinerware, Point of Success and Keystroke)
- Epson and compatible two line displays
- Partner Tech CD7220
Magnetic Stripe Readers (MSR) - (Dinerware, Point of Success and Keystroke)
POSLeader supports magnetic stripe readers for credit card processing and login with an employee card.
The magnetic stripe reader (MSR) must be of the keyboard emulation type. HID (Human Interface Device)
or OPOS type magnetic stripe readers will not work with Point of Success.
Delivery Mapping - (Point of Success)
Point of Success works with the following Microsoft mapping software to produce maps, most efficient
routing and driving directions:
Microsoft Streets & Trips 2005
Microsoft Streets & Trips 2006
Microsoft MapPoint 2004
----------------------------------------------------------------------------------------------------------------------------------------------
A Discussion About Ports
A port is used to connect computers to peripheral (accessory) devices. It is very important to determine
the POS peripherals that will be connected to each computer so you can plan your use of its ports. Here
are the ports that you need to be aware of for your point of sale system:
A parallel port (also called a printer port) is used for connecting a printer to a computer. Parallel ports will
normally have a picture of a printer next to it on the back of the computer. Parallel ports have a design
limitation that requires a cable of no more than 9 to 12 feet. Use a parallel port to connect a printer to a
computer that will sit beside the computer. Parallel printers are not normally appropriate for use as a
remote printer in the kitchen. (not support by Dinerware)
A serial port (also called an RS-232 port) is used for several types of devices. Touch screens commonly
have a serial connector to communicate screen touches to the computer. POS printers are available with
serial connectors. Customer displays (also called pole displays) normally use serial ports. The Point of
Success Caller ID box requires a serial port. Computers commonly come with only one serial port, so plan
your use of serial devices carefully. A serial cable can be up to 150 feet in length when it is constructed
with high-quality cable, making a serial printer appropriate for use as a remote kitchen printer.
A USB port (Universal Serial Bus) can be used for printers, touch screens, and any other type of peripheral
that incorporates a USB connection. The maximum USB cable length is 5 meters (16.5 feet). Cable length
can be extended through the use of a powered USB hub.
An Ethernet port is used to connect a computer or peripheral device to a network. POS printers are also
available with Ethernet ports, making these printer models a good choice for a remote printer.
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Workstation Computer (order entry and cashier)
- Touch panel or touch monitor: Elo Touchsystems LCD touch panel is recommended, with other
brands of touch panels and monitors supported. Touch display must support Windows mouse
control. Minimum resolution of 800 x 600 is required. Higher resolution touch displays will allow
more work area and permit easier navigation. Standard computer monitors are supported with the
use of a mouse to navigate the program. - Personal computer Windows XP (Windows XP is recommended for easier network setup). Choose
the best combination of price and performance for your needs. Recommended minimum 256 MB
RAM. POSLeader only uses 512 RAM and up. - 100 MBPS local area network (LAN) connection when using POSLeaders applications in a network
environment. A network switch or hub is required; cross-over cable connections are not supported.
Wireless networks are not recommended. Single-user systems are also supported. - Data entry can be accomplished in its entirety using a touch display, but a mouse and keyboard
may make customer information entry easier. - Receipt printers: Use of printers from the list above will assure the most trouble-free installation
and setup. Other brands and models of receipt printers are supported if a standard Windows
printer driver is available for the printer. Less popular receipt printers may require additional print
formatting. Point of Success supports multiple printers on each workstation, including remote
printers for printing of prep tickets. If a printer will be located more than ten feet from a workstation,
an Ethernet or serial printer is recommended. Printers may be shared across a network, offering
the ability to connect a printer to any available workstation with printer placement in any convenient
location. Special Note: Receipt printer models on individual order entry workstations must match. - Cash drawer designed for your model receipt printer if a computer-controlled cash drawer is
desired. - Uninterruptible power supply with AVR (automatic voltage regulation) for every workstation. A UPS
will virtually eliminate power-related problems with both software and network.
Manager’s / Server Computer - (Needed for 5 or more workstations)
- Standard computer display with at least 1024 x 768 resolution. Manager's workstation software can
be used on an order entry workstation if the workstation has a display supporting 1024 x 768
resolution and an attached keyboard and mouse. - Personal computer Windows XP (Windows XP is recommended for easier network setup). Choose
the best combination of price and performance for your needs. Recommended minimum 256 MB
RAM. POSLeader only uses 512 RAM and up. - Microsoft Internet Explorer version 6 or above must be installed.
- CD-R drive or other high-capacity removable storage device for data backup.
- 100 MBPS local area network (LAN) connection when using POSLeaders applications in a network
environment. A network switch or hub is required; cross-over cable connections are not supported.
Wireless networks are not recommended. Single-user systems are also supported. - Laser or ink jet page printer.
- Uninterruptible power supply with AVR (automatic voltage regulation). A UPS will virtually eliminate
power-related problems with both software and network.
Contact us for more information on POSLeader's software!
800 - 379 - 8260
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